Specialized Care - An additional $300 will be added for guests requiring extra care or supervision to cover the cost of a higher staff ratio.
Refund Policy - Refunds will be issued only if:
- We cannot accept someone.
- The individual does not pass a physical evaluation.
- There is a documented illness, accident, death or emergency involving the individual or their immediate family member either prior to arriving at camp or during camp.
Guests will not, under any circumstance, be entitled to a refund if they leave camp because of (a) homesickness; (b) refusal to participate in scheduled camp activities; (c) a change in family plans; or (d) the guest’s or legal guardian’s desire to remove the individual from camp for reasons other than documented illness, accident, death or emergency, regardless of how long their stay was at camp.
If the camp director requests that a guest leave camp because of reasons including, but not limited to, the violation of regulations or procedures, or because of conduct that interferes with the health or well-being of the individual or others, no refunds will be issued.
If a refund is approved, it can only be credited to the extent of the original payment. Awards or scholarships will be redistributed back to Quest's Camp Thunderbird. Refund requests will not be considered once the guest’s session has ended. Quest's Camp Thunderbird reserves the right to grant exceptions to the stated policy.